Return Policy and other FAQ
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How Do I Change My Order?
If you need to change the color of your bike, switch the accessories on your order, or if you ordered the w...
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Frequently Asked Questions
Below is a list of the most common questions we receive from customers. Can't find what you're looking for?...
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Test Riding, Purchasing, and Servicing a Rad Power Bikes Ebike
Ebikes by Rad Power Bikes are built for everything and priced for everyone. When deciding to ride an ebike ...
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How to Request a Return
We hope you love your products as much as we do, but if it turns out that you need to submit a request to r...
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Discounts and Promotions
What makes Rad Power Bikes so Rad? As a consumer-direct business, we make sure to offer a sustainable price...
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Can I Customize My Bike by Adding or Removing Parts?
Rad Power Bikes Accessories We want your bike to be as unique as you are! This means you can personalize or...
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What Payment Methods Do You Accept, and Do You Offer Financing?
Payment Methods We accept credit cards (Visa, MasterCard, and AMEX ), payment with iDeal, Bankcontact or SO...
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Does Rad Power Bikes Sell Accessories or Replacement Parts?
Yes! We want your bike to match your personality and riding style, so you can personalize your bike as you ...