Before You Buy
Questions about shipping, returns, ebike fitting, choosing the right bike for you, and other FAQ.
Return Policy and other FAQ
-
How Do I Change My Order?
If you need to change the color of your bike, switch the accessories on your order, or if you ordered the w...
-
Frequently Asked Questions
Below is a list of the most common questions we receive from customers. Can't find what you're looking for?...
-
Test Riding, Purchasing, and Servicing a Rad Power Bikes Ebike
Ebikes by Rad Power Bikes are built for everything and priced for everyone. When deciding to ride an ebike ...
-
How to Request a Return
We hope you love your products as much as we do, but if it turns out that you need to submit a request to r...
-
Discounts and Promotions
What makes Rad Power Bikes so Rad? As a consumer-direct business, we make sure to offer a sustainable price...
-
Can I Customize My Bike by Adding or Removing Parts?
Rad Power Bikes Accessories We want your bike to be as unique as you are! This means you can personalize or...
Ebike Fitting
-
Bike Fitting Guide
Bike fit is one of the most important things to consider when buying a bike. Read through this guide to see...
-
Choosing the Best Ebike for Your Lifestyle
Rad Power Bikes has designed ebikes for every style of rider. Finding a bike that fits your lifestyle - as ...
Shipping Information
-
Shipping Details
We're always working to ship your order as quickly as possible. Once your order is placed, you'l...
Commercial
-
Ebikes for Business
Rad Power Bikes is revolutionizing the way people and goods move in the business world! With more power, ca...