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European Help Centre

  • Before You Buy

    Questions about shipping, returns, ebike fitting, choosing the right bike for you, and other FAQ.
  • Ebike Basics

    General info about batteries, motors, brakes, tire sizes, accessories, and other ebike parts.
  • Owner Tools

    Download your owner's manual, watch an assembly or installation video, learn how to operate your ebike.
  • Troubleshooting

    Error codes, noises, power issues, adjustments, maintenance tips, and general product support.
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